Receptionist

Job Description

Receptionist – £13.05 per hour plus benefits.

Type of work: Permanent

Location: Motherwell

Hours: Part time – Tuesday to Thursday 4pm to 8pm; Friday 3pm to 8pm.

About the Role

We’re recruiting a Receptionist to join our Motorstore branch in Motherwell. In this role you will be known as a Customer Experience Host, welcomed customers face to face and on the phone, delivering outstanding service while managing daily admin duties and maintaining branch standards.

Day to Day Duties

• Act as the first point of contact for customers, both in person and on the phone.
• Manage a large volume of customer calls and handle enquiries efficiently.
• Ensure customer areas are tidy and presentable and that customers are well looked after.
• Work proactively with all departments within the branch.
• Go the extra mile for all customers.

Essential Skills

• Fantastic telephone manner.
• Excellent interpersonal skills.
• Genuine interest in delivering excellent service and going above and beyond.
• Confidence to work independently and as part of a team.
• Highly organised and able to multi task.

Nice to Have

• Knowledge of Cisco telephony.
• Understanding of Microsoft Office and Excel.

Benefits

• 33 days’ holiday allowance with room to grow.
• Generous retail discounts.
• Private healthcare – access to GP 24/7 and money back on medical and dental treatments.
• Pension scheme.
• Maternity and paternity packages.
• Opportunities for training and progression.

Company Culture

ArnoldClark is committed to creating a diverse and inclusive workplace, celebrating collaboration, unique perspectives, and multiple approaches. We care about our employees and communities, nurture talent, encourage ambition, and pride ourselves in passionate people who take pride in their work. Our employees are at the heart of everything we do – diverse in make up, united in goals.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.