Reassurance Call Specialist – 24/7 Alarm Centre

Job Description

Bield Housing and Care in Glasgow is seeking an Emergency Call Advisor to join our Alarm Receiving Centre. You will be the first point of contact for customers calling 24 hours a day, providing reassurance and support during emergency activations.

This part-time, on-site role requires calmness under pressure, strong communication, and a passion for helping older and vulnerable people. Training will be provided during a 3-week period.