Quality Manager

Job Description

A large electronics manufacturer is looking for an experienced Quality Manager.

Key Job Responsibilities:

• Prioritise and establish activities aligned with business objectives.
• Define customer requirements and implement robust, efficient, and safe quality controls.
• Maintain accurate and up-to-date operational standard operating procedures (SOPs) in line with current customer needs.
• Continuously improve working practices and procedures to achieve ISO 9001 and 14001 excellence and certification.
• Manage the annual audit schedule.
• Ensure compliance with customer, legislative, and company specifications.
• Provide technical guidance for direct reports, addressing issues impacting customer demand promptly.
• Monitor and reduce Cost of Poor Quality (COPQ) by conducting robust Root Cause and Corrective Action (RCCA) analyses for process defects.
• Engage with customers to understand their requirements and deliver sustainable solutions.
• Lead New Product Introductions as the site’s technical expert.
• Focus on team development and succession planning for all functions.
• Contribute to supplier reviews, driving process quality improvement across the extended supply chain.
• Document Process Failure Mode and Effects Analysis (PFMEA) for all site processes, using identified risks to enhance performance.

Background:

• Degree-qualified or equivalent with over 5 years of experience leading quality-focused teams.
• Proficient in leading internal quality audit schedules.
• Previous experience with Continuous Improvement (CI) and Kaizen methodologies.

• Strong commercial awareness is preferred.
• Excellent stakeholder engagement and communication skills (both internal and external).
• Effective presentation skills.

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