Public Sector Customer Service Advisor – Flexible Roles (Edinburgh/Leeds)

Job Description

The Insolvency Service is recruiting through Government Recruitment Service for a Customer Service Advisor based in Edinburgh. You will handle telephone and email inquiries from the public and stakeholders, resolving queries or escalating as needed.

The role supports the BSD delivery directorate with high-volume, service-oriented work. We value empathy, clear communication and accuracy in records, with flexible working patterns.