Job Description
25% – 50% Staff Discount in ALL Signature Venues for food and drink
An extra day’s holiday for your birthday
Industry Leading Development Programmes
Employee Assistance Programme
Join Signature Group – We Serve Happiness
At Signature Group, we’re passionate about delivering exceptional hospitality experiences across Scotland. Since 2003, we’ve grown into a leading hospitality group with over 20 unique venues, including stylish bars, award-winning restaurants, boutique hotels and even our own brewery. Our portfolio includes well-loved spots such as Kyloe Gourmet Steak Restaurant, Cold Town House, and The Spiritualist in both Glasgow and Aberdeen.
With a team of over 650 dedicated professionals, we believe in investing in our people. Our tailored development programmes support career growth from entry level roles to senior management in both front and back of house environments. We prioritise work-life balance, offering additional annual leave, flexible shift patterns and a culture that values and rewards dedication.
Our commitment to excellence extends to our workplace culture, earning us a spot on The Sunday Times Best Places to Work list in 2024. Whether you’re an aspiring chef, bartender, or manager, Signature Group offers an exciting and rewarding career path.
At Signature, we believe in serving happiness in everything we do. We challenge the norm in hospitality and want to help create an industry where people want to work and can have a successful career. Our core values-Excellence, Leadership, Inclusion, Accountability, Caring, and Fun-guide us in creating a workplace that is both fulfilling and inspiring.
- Customer Service – Greet and serve customers in a friendly and professional manner, ensuring an exceptional experience throughout their visit.
- Bar Operations – Prepare and serve drinks, manage the bar area efficiently, and ensure all drink orders are fulfilled quickly and accurately.
- Floor Management – Assist in overseeing the floor, ensuring tables are clean, orders are taken promptly, and customers are satisfied with their service.
- Health & Safety Compliance – Adhere to all health, safety, and hygiene regulations, ensuring the bar and floor areas are clean and safe for both staff and customers.
- Cash Handling & Transactions – Process customer payments accurately, manage cash registers, and ensure all transactions are recorded correctly.
- Customer Service Excellence – Strong ability to engage with customers, anticipate their needs, and resolve any issues to ensure a positive experience.
- Communication Skills – Clear and effective communication with customers, team members, and management to ensure smooth service and coordination.
- Multi-tasking & Time Management – Ability to juggle multiple tasks, such as serving drinks, taking orders, and ensuring the floor runs smoothly, all while maintaining attention to detail.
- Teamwork & Collaboration – Ability to work well as part of a team, supporting colleagues in both bar and floor areas to provide seamless service.
- Knowledge of Food & Drink – A solid understanding of drink recipes, menu items, and bar equipment, ensuring drinks are prepared correctly and efficiently.
- Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
- Employee Assistance Programme
- Extra annual leave days gathered through service
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work/life balance.