People Operations Manager – Fixed-term

Job Description

Role type

Fixed term contract – 12 months

Who we are

We’rean award-winning Tech Consultancy purely focused in Quality Engineering on a mission to become the UK’s .

What we do

Over the past 6 years,we’veshaped and transformed our offering so that passion, precision, and attention to every minuscule detail is baked into everything we do. Our goal is simple – to guarantee a seamless integration of our services, providing a flawless user experience, boosting confidence in our offering.

Why Us?

Proudly certified as a “Great Place to Work”, 2i are the chosen employer of almost 400 andwe’recontinuing our growth! We recently announced our eight-figure private equity funding injection as we aim to increase our revenue by more than £50m in the coming years, that is where you come in

What you’ll be doing

You’llbe joining our amazing People & Culture team, a close-knit group of eight professionals working alongside our dedicated Talent team. Together, we look after the full employee lifecycle for around 250 employees, ensuring that people are supported, engaged, and able to thrive.

In this role,you’llbe ourPeople Operations Manager, you will provide professional HR support and guidance to employees,managementand the wider business. You willbe responsible forsupporting and advising managers on employment matters such as performance management, ER cases, disciplinary and grievance and absence and any consultation projects.You’llalso have the chance tolead andcontribute to a widerange of People & Culture projects, giving you broad exposure across HR and the opportunity to make a real and lasting impact.Some projects already on our 2026 planner include, New Performance Management process, integration projects as part of our ongoing Merger and Acquisition plans.We work in a hybrid way, andyou’llbe expected to spend at least one day a week ineither ourEdinburgh office.

Key Responsibilities

• Support culture-building initiatives that promote our organisational values and behaviors.
• Partner with managers and employees across the business to provide focused HR advice and guidance.
• Lead complex employee relations cases end-to-end, including disciplinary, grievance, performance and absence matters, ensuring fair and compliant outcomes.
• Play a key role in People change initiatives, including merger and acquisition integration and performance and bonus framework enhancements.
• Support organisational change and consultation processes, ensuring a positive and well-communicated employee experience.
• Drive continuous improvement across People systems and processes, including ongoing development of NetSuite People.
• Produce and analyse People data and metrics, providing insight to support decision-making at leadership level.
• Support statutory reporting and audit requirements.
• Remain adaptable in a fast-paced, growing business, flexing priorities to support team and organisational needs.
• Managing a small team of Business Operation Partners.

What You’ll Bring

• Experience with engagement tools such as Great Place to Work.
• Analytical skills to interpret data and develop actionable insights.
• Commitment to diversity, equity, inclusion, and values-led leadership.
• Collaboration skills, working closely with managers, colleagues, and the wider People & Culture team.
• A positive, proactive mindset that aligns with our values: Enthusiasm for our values -We will care, we will become experts, we will deliver value, and we will have fun- and a team-first attitude.
• Strong ER experience.

The desired qualification for this role is CIPD Associate level 5, ideally with additionalspecialism in Organisation Development or Change Management.

What we can offer you

Career development pathways tailored for your personal and professional learning within 2i, giving clear direction for your career with us

26 days of annual leave (pro-rated for part-time hours) plus the option to buy and sell holiday (up to 5 days)

Private Health Care and access to other mental health and wellbeing services including Gym Memberships, Counselling, Cycle to Work Schemes and more

What if you are a partial fit? Curious? We want to hear from you!

We don’t believe in the “perfect” hire. What we do believe in is the benefits of creating a team built of different perspectives, backgrounds, career paths and ways of working. What we value most are team players who are eager to take their growth into their own hands and utilise the people around them.

We’re committed to inclusion

We believe that diverse teams make better decisions, are more creative, and build stronger cultures. That’s why we’re committed to creating an inclusive workplace where everyone feels they belong.

We have a dedicated Diversity & Inclusion Guild and a Neurodiversity Guild, both led by passionate employees who help shape our thinking and actions in this space. We welcome applications from people of all backgrounds, identities, and experiences. If there’s anything we can do to make the recruitment process more accessible for you, please let us know. You can find out more about our approach to inclusion in our Employee Handbook .