Payroll Manager

HR / Recruitment
Glasgow
May 2, 2026
Permanent
Urgent

Job Description

As a Payroll Manager, you will be a key member of our Management team, leading our payroll service delivery function to ensure accurate, timely and fully compliant payroll services for a broad and diverse client portfolio. You will play a central role in driving quality, enhancing efficiency, and shaping the future of our payroll offering.

Location: Aberdeen, Edinburgh, Elgin or Glasgow.

Your responsibilities

  • Lead, coach, and develop the payroll team, including performance management and mentoring to support continuous growth
  • Build a high-performance culture focused on quality, accountability, and professional excellence
  • Stay up to date with payroll and taxation legislation and emerging industry trends to ensure best-in-class service delivery
  • Contribute to strategic growth opportunities with both new and existing clients, helping shape the evolving direction of our payroll service
  • Identify opportunities to improve accuracy, efficiency, and workflow within the payroll delivery process
  • Conduct regular quality reviews to ensure governance standards are consistently met and exceeded
  • Build and maintain strong client relationships, offering proactive insights and leading regular service meetings to collaborate, resolve issues, and celebrate success

Skills & Experience

  • Proven track record of managing and developing teams
  • Strong subject matter expertise in UK payroll legislation and compliance
  • Excellent communication skills, with the ability to build and maintain strong relationships with clients and key stakeholders at all levels
  • Confident in overseeing team workflow to ensure strict deadlines are met
  • Skilled in supporting effective dispute resolution
  • Highly organised, with excellent attention to detail
  • CIPP qualification (or working towards) desirable but not essential
  • A leader of your work and your professional learning
  • Relevant experience in this or a similar role is preferred
  • Previous experience of working with IRIS Payroll Professional/Pay Circlepayroll software would be advantageous, although not essential

At Johnston Carmichael we are committed to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request. We also welcome applications from individuals who have had time away from paid employment.

Location

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