Patient Care & Scheduling Helpline Advisor

Job Description

Circle Health Group in Glasgow invites applications for a Helpline Advisor. The role is full-time, 37.5 hours per week, with a flexible shift pattern. The post sits at the National Enquiry Centre in Glasgow and offers a competitive salary of £24,947 per year.

The Helpline Advisor will handle high-volume inquiries via phone, email and web platforms, coordinating with Consultants and hospital staff to ensure a superior customer experience. Relevant multilingual or CRM experience is beneficial.