Passenger Service Agent – Edinburgh Airport

Other
Midlothian
March 11, 2026
£40000 - £40000
Permanent
Urgent

Job Description

Passenger Service Agent – Restricted Mobility – Edinburgh Airport

Shifts: 4 ON 2 OFF DAYS 03:00AM – 23:00PM. DAY RATE PAY: £12.21

Shifts: 4 ON 4 OFF NIGHTS 20:00PM – 08:00AM. NIGHT SHIFT PAY: £12.71

Responsibilities

  • Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
  • Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
  • In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
  • Ensuring that wheelchairs and buggies are always clean and tidy.
  • Ensure that Centralised Control is updated on progress by use of IT handsets.
  • Ensure that all necessary paperwork is completed legibly and submitted promptly.
  • Any additional reasonable duties, as assigned by operational management.

To be successful in the role, you will need:

  • Great work ethic.
  • Excellent communication skills.
  • Strong Customer Service.
  • Self-motivated and willing to work using own initiative.
  • Full UK Driving licence (desirable).
  • To multitask and remain calm under pressure.
  • Previous airport experience is an advantage but not essential.

First Call Aviation is a premier brand in aviation recruitment – speak to our professional consultants who have been in the front line of Aviation to start your journey.

First Call Aviation is a specialist division of First Call Contract Services Limited.

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