Job Description
Citysprint UK Ltd in Glasgow seeks an Operations Controller to manage courier resources and ensure efficient service delivery. You will work with the Service Centre Manager and focus on meeting SLAs, with a hands-on role requiring judgement and attention to detail.
The ideal candidate has operational experience and is skilled at handling multiple priorities. Key responsibilities include monitoring courier performance, managing customer queries, and maintaining an organized working environment. The position offers 20 hours per week on a permanent basis.