Part-Time Complaints Investigator

Job Description

NHS Scotland is seeking a part-time Complaints Officer to lead the operational delivery of the complaints process across the Partnership, ensuring investigations meet policy standards and aim for quality outcomes. You will also contribute to training and education on complaints handling for staff at all levels, supporting continuous improvement and compliance with policy.

This post is pro-rata for the part-time arrangement; we welcome applicants with a commitment to equality and patient-centered