Operations Team Leader – Coach, Motivate & Deliver Results

Job Description

Convergys in Larbert/Falkirk is hiring a Team Leader to supervise a group of call center associates and drive performance. You will coach, motivate and develop your team to meet KPIs and deliver great customer outcomes.

We welcome applicants with management experience or supervisors who have led teams and can demonstrate leadership, coaching, and people development. Competitive salary and a monthly bonus are offered.