Operations and Distribution Manager

Job Description

policy Glasgow Salary £50,000 – £60,000 + bonus + company car Lead with impact. Shape performance. Build strong teams.This is a senior leadership role with responsibility across operations, distribution, safety and people development, ideal for someone who enjoys variety, influence and the opportunity to lead beyond the day-to-day. The RoleYou’ll be responsible for delivering safe, efficient and high quality operations across batching, distribution and office-based teams. Working closely with production, technical and commercial colleagues, you’ll focus on continuous improvement, strong customer outcomes and developing high-performing, engaged teams. Clear communication, coaching and building trusted relationships – internally and externally – will be central to your success. What You’ll Be Responsible For Health, Safety & WellbeingSafety is at the heart of everything we do. Lead a strong, visible safety culture across operational and customer sites Carry out safety audits, risk assessments and inspections Ensure high-quality safety training for employees and drivers Embed health, safety, legal, environmental and quality standards into daily operations Ensure compliance with all regulatory requirements, including audit processes Operations LeadershipYou’ll bring clarity, structure and calm leadership to complex operations. Lead and support Remote Batching, Distribution, Internal Sales and Technical Support teams Improve processes, communication and efficiency across departments Ensure production targets and quality standards are consistently met Partner with technical teams to deliver cost-effective customer solutions Manage operational budgets, costs and purchase order compliance Lead Plant Supervisors and the District Operations Supervisor with a supportive, coaching approach Distribution & Customer ExperienceYou’ll champion excellent service – even when things don’t go to plan. Plan daily and weekly customer orders in collaboration with sites and Customer Service Resolve customer issues quickly and proactively Embed a Right First Time approach to order accuracy Deliver the QUOTIFIC customer experience: quoted, delivered and invoiced correctly Use digital tools such as PEAK AI, CRM and Onsite to support performance Manage fleet utilisation, transport availability and haulage costs People & Talent DevelopmentWe’re committed to growing careers – including yours. Lead and develop team members through coaching, mentoring and training Create and support Personal Action Plans aligned to individual strengths and career goals Manage performance fairly, consistently and transparently Promote collaboration and a one team mindset across functions Ensure teams are well-trained, supported and resourced Encourage multi-skilling and flexible capability across teams Planning, Reporting & Continuous ImprovementYou’ll have space to think strategically, not just operationally. Develop and deliver a detailed operational plan covering safety, service, quality and profit Prepare monthly forecasts and performance reports Contribute to regional strategy, planning and budgets Analyse performance, identify improvement opportunities and take action Reduce repeat service issues through root cause analysis Track and report KPIs across operational and commercial performance Financial Accountability Accountability for Regional RCO budget (with the Area General Manager) Management of distribution, haulage, variable and fixed costs Support delivery of regional volume targets Annual planning and forecasting for spares, repairs and maintenance A leadership role where your voice and ideas matter Competitive salary, bonus and company car A culture that values safety, inclusion, development and trust Supportive leadership and opportunity for long-term career progression The chance to lead meaningful change across a critical part of our business Rewards & Benefits We’re proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK, we know that the most successful operations are built on great people, inclusive leadership, and safe working environments . We’re looking for an Operations & Distribution Manager who enjoys bringing teams together, improving how things work, and making a real difference to customers, colleagues and the business.At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you’re interested in joining our team, we encourage you to apply, even if your experience or skill set doesn’t perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.