Operational Excellence & Process Improvement Analyst

Job Description

Aimeewillow seeks a Continuous Process and Service Improvement Analyst to embed Operational Excellence across the central operations hub. You will coach and facilitate teams, drive structured problem solving, and use data to identify improvement opportunities in service delivery and performance.

You will work with Hub Managers and Team Leaders to standardise ways of working, optimise operations, and implement change initiatives across the hub in alignment with governance and business priorities.