On-Duty Guest Experience Leader (Hospitality)

Job Description

Fairfield House Hotel, part of the RAD Hotel Group, is seeking a Duty Manager to oversee daily operations and ensure exceptional guest experiences on Ayrshire’s coast. You will lead front-of-house and restaurant teams while maintaining service standards across departments.

The role requires supervisory experience in quality hospitality, strong communication skills, and a hands-on approach to cover reception, dining, and events when needed.