Night Front Desk Lead: Guest Experience & Team Coach

Job Description

Virgin Hotels Edinburgh is seeking a Front Office supervisor to lead and develop the team, ensuring exceptional guest service at check-in and check-out. You will train staff on front office procedures, maintain Virgin Tone of Voice, and collaborate with Rooms and F&B during night shifts as needed.

The role requires at least two years of supervisory experience in Front Office, strong English communication skills, and proficient computer knowledge. Right to work in the UK is mandatory.