Night Auditor The Rutland Hotel Edinburgh £14.25
Job Description
Night Auditor, The Rutland Hotel, Edinburgh Night Auditor Duties
- Guest Assistance – Providing a warm welcome, handling late check ins and early departures, and assisting guests with any inquiries or requests.
- Security & Safety – Conducting regular patrols of the hotel to ensure guest safety and the security of the premises.
- Housekeeping & Maintenance – Ensuring public areas are clean and tidy, addressing minor maintenance issues, and reporting larger concerns to management.
- Reception & Administration – Managing reservations, handling payments, answering calls, and maintaining accurate records.
- Food & Beverage Service – Preparing and serving light refreshments or room service orders as required.
Required Skills
- Customer Service – Friendly and professional approach with strong communication skills.
- Problem Solving – Ability to handle guest concerns efficiently and calmly.
- Attention to Detail – Ensuring hotel standards are maintained throughout the night.
- Reliability & Initiative – Ability to work independently and take responsibility.
- Basic IT & Admin Skills – Comfortable using booking systems and processing transactions.
Benefits
On top of pay, a range of benefits is offered including:
- Staff discount ranging from 25% to 50% on F&B at all Signature Group venues
- Employee Assistant Programme
- Extra annual leave days gathered through service
- Access to 24/7 Employee Assistance Program
