Night Auditor

Job Description

Night Supervisor – Front Office

We are currently looking for a Night Supervisor to join our Front Office Team at the Hilton Aberdeen TECA. The successful applicant will have a positive ‘can do’ attitude, be passionate about providing an excellent service and show that they care.

Responsibilities

• Welcome late-arriving guests, handling check ins, check outs, and everything in between.
• Handle night audits and end of day reports, keeping things organized and ready for the morning crew.
• Take the lead as the Manager on Duty overnight, confidently overseeing hotel operations and acting as the main point of contact for guests and the team throughout the night.
• Support and guide the night team during shift, ensuring tasks are completed smoothly and high standards of service are maintained at all times.
• Be the go to for any guest requests or concerns during the night, providing assistance such as room service or resolving issues.
• Handle any overnight incidents or emergencies calmly and professionally, following hotel procedures when needed.
• Keep lobby and public areas tidy and welcoming, preparing the hotel for a fresh start each morning.
• Monitor safety and security through regular checks, ensuring a peaceful night’s stay for guests.
• Coordinate with the early morning team to hand off a seamless shift.
• Build strong communication with other departments to pass on any important updates or guest requests.

Qualifications

• Previous experience in hospitality or finance roles, with an understanding of accounting principles.
• Strong attention to detail and accuracy, particularly in financial reconciliation.
• Good communication skills and the ability to handle guest enquiries professionally.
• Basic IT skills and familiarity with property management systems (PMS).
• Flexibility to work night shifts and the ability to remain focused and productive.
• A natural night owl comfortable working through the late hours.
• Friendly and welcoming, ready to offer service with a smile.
• Good with numbers and detail oriented, especially when handling nightly audits and reports.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

Benefits

• Discounted hotel room rates for you and your friends & family.
• Additional days leave for your birthday.
• Enhanced maternity, adoption & shared parental leave.
• Course sponsorship.
• 30% F&B discount at RBH hotels.
• Refer a friend scheme (earn £250 for each referral up to 5).
• Flexible working arrangements.
• Wagestream – choose how and when you get paid.
• Life insurance.
• Employee assistance programme.
• Social and wellness events and activities all year round.
• Free meals on duty saving you over £1000 per year.

Compensation

To be discussed.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people first culture. If at any point throughout our process you require reasonable adjustments, please contact .