Night Auditor
Job Description
Night Auditor
Night Auditor will support the strategic initiatives and objectives of the Front Office department, supervising day to day operations and ensuring a seamless guest experience. The position involves balancing the end of day accounts, maintaining the hotel’s safety and security, and collaborating closely with other departments.
Responsibilities
- Take responsibility for the safety and security of the hotel and its guests together with the Night team.
- Speak confidently with guests via desk, email or phone, building a positive rapport.
- Assist guests at welcome and departure throughout the night.
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy meals from the kitchen.
Benefits
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company wide recognition scheme offering vouchers for high street shops.
- Talent referral scheme.
- Thank You Week with activities ranging from ice cream trucks to yoga classes.
- Wellbeing calendar.
- Ongoing job related training programmes with clear progression paths.
We’re committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Work is inclusive and empowering, ensuring everyone feels seen, heard, and empowered. We are a Disability Confident Employer and a member of the Valuable 500, partnering with social enterprises to change attitudes towards disability and providing opportunities for all to fulfil their potential.
