Job Description
Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.
Why work with Virgin Hotels:
- Competitive hourly rate + tronc!
- 28 days paid holiday per year, inclusive of public holidays, with an additional day for each year’s service up to 31 days
- Additional day off for your birthday
- Workplace Pension Scheme
- 4x your salary in Life assurance
- Company sick pay scheme
- Enhanced Family Friendly Policies, including Maternity and Paternity
- Teammate discount on Food & Beverage
- Discounted Room Rates
- Employee Assistance Program
- Access to the on-site gym
- Free meal when you are on duty
- Regular product knowledge training sessions
- Lots of teammate events and socials throughout the year
- Access to Virgin Family, which contains various Virgin group discounts and treats!
- Joining a great team & being part of Virgin Hotels worldwide!
Your mission:
Should you choose to accept it
If you consider yourself a hospitality professional and have a passion for making people happy with your special skills, then this job is surely for you! If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!
The Details:
What exactly you will be doing
- Setting up & packing down events
- Working as part of the team to deliver the daily event operation
- Serving at receptions, banquets, weddings, conferences, parties and other leisure events
- Learn and retain food & beverage knowledge
- Work in a dynamic team to deliver food and beverage at all events in a range of settings
- Support the events bar operation
- Use excellent communication skills with guests, staff including verbal, written and body language
- Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
- Clear tables, carry plates to dishwashing area
- The Server must execute fabulous guest service
- Enthusiastically describe details of food dishes and beverages at time of delivery to guests
- Be a team player!
Background must-have:
- Current right to work in The United Kingdom
- High school or equivalent education required
- Must be available to work evenings and weekends
- Preferred: previous experience as an events operations assistant in a full service hospitality establishment
We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer