Medical Receptionist

Administration
Ayrshire
May 4, 2026
Permanent
Urgent

Job Description

Overview

Cathcart Street Practice
8 Cathcart Street, Ayr
KA7 1BJ
36 hours per week over 4 days
Closing Date: 20th March 2026

Due to retirement we are seeking a friendly, organised and patient focused Medical Receptionist to join our busy GP Practice. The successful candidate will be the first point of contact for patients and will play a vital role in ensuring the smooth day to day running of the practice.

Responsibilities

  • Welcoming patients in person and responding to telephone calls courteously and efficiently
  • Booking, amending and cancelling appointments using the clinical system
  • Managing patient queries and signposting appropriately
  • Handling correspondence, prescriptions and general administrative duties
  • Workflow optimisation via Docman system
  • Supporting clinicians and colleagues as part of a collaborative practice team
  • Adhering to confidentiality, GDPR and practice policies at all times

What We Offer

  • A supportive and friendly working environment
  • Training and development opportunities
  • NHS Pension Scheme
  • Opportunity to be part of a dedicated primary care team

Unfortunately, we are unable to reply to all applicants. If you have not heard from us within 3 weeks of the closing date, your application has been unsuccessful on this occasion.

Reference and Details

Reference:

Salary: £12.39 per hour

Contract Type: Permanent

Closing Date: 20th March 2026

How To Apply

Applications are by CV with a covering letter to:

Lorna Robertson, Business Manager
Cathcart Street Practice
8 Cathcart Street
Ayr, KA7 1BJ

Location

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