Market Service Owner

Job Description

# Job – Market Service OwnerGlasgow,ScotlandFull timeJR Market Service Owner (Logistics) Location: Glasgow, Scotland(Hybrid, typically 2 to 3 days a week in the office to support collaboration,connectionand teamwork) Contract: Permanent Closing Date: 4th March 2026 With over 200 brands sold innearly 180countries,we’rethe world’s leading premium drinks company known for our wonderful collection of iconic brands sucha JohnnieWalker, Smirnoff, Baileys, Captain Morgan, Tanqueray, Guinness and more. Bring your passion and use your curiosity as you explore, collaborate and innovate to build brands consumers love. Together with passionate people from all over the world,you’lltestnew ideas,learnand grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating! About the Function Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 30,000+ people work in Supply Chain and Manufacturing.It’san intricate and sophisticated operationthat’sthe product of logistical, manufacturing, and technical collaborations.Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customercollaborationsand third-party agreements.We’recommitted torealisingour ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience,we’llhelp you to thrive in our inclusive culture. About The Role As a Market Service Owner based in our Glasgow office,you’llplay a key role in ensuring the smooth and efficient movement of goods across global markets. This is a highly cross-functional role that requires strongorganisationalskills, the ability toprioritiseeffectively, and a collaborative attitude.Reporting to the Logistics Team Leader,you’llbe responsible forbuilding andmaintainingstrong, trust-based relationships with a wide range of stakeholders, including market contacts, productionsitesand third-party freight service providers. Your role will be central to understanding the unique needs of each market and ensuring these are met through effective planning and communication.You’llhandle the full freight process, selecting the mostappropriate servicesat the best value, while also handling pre-shipment requirements, PO creation, freight quoting, billing, and investigation. A proactive approach to resolving export-related issues and a strong understanding of market-specific products and requirements will be crucial.Operating in a process-driven environment,you’llbring a customer-first approach to service delivery, ensuring that we continue to meethigh standardsof performance and reliability across all ourlogisticsoperations. About You We’relooking for someone who thrives in a fast-paced environment, valuescollaborationand is passionate about delivering great service.You’llbring a positive,solutions-focused approach and a desire to work as part of a supportive, high-performing team.To be successful in this role,you’llideally have: Experience working ina logisticsenvironment, preferably within exports A strong understanding of freight documentation and terminology A solutions-oriented attitude, with the determination to overcome obstacles and deliver results Ability to build andmaintainstrong working relationships across teams and external partnersProficiencyin Microsoft Word and Excel We welcome applicants from all backgrounds and experiences, and ifyou’reeager to learn and grow,we’dlove to hear from you! Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means thatyou’llbe welcomed and celebrated for who you are just by being you.You’llbe part of and help build and champion an inclusive culture that celebrates people of differentgender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.With diversity at our core, we celebrate our people’s unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential. Primary Location: Glasgow,Scotland