Maintenance Helpdesk Controller – Remote Triage

Job Description

Rogers McHugh, a UK-based building engineering and facilities management business, is seeking a diligent Helpdesk/Service Coordinator to manage refrigeration issue calls across a nationwide retail estate. You will triage problems, determine if on-site attendance is required, and coordinate with engineers to deliver quick, effective resolutions.

You will be the first point of contact for maintenance calls, communicating clearly and prioritising tasks in a busy office environment.