Luxury Front Office Supervisor Guest Experience Lead

Job Description

The Caledonian Edinburgh, managed by Klarent Hospitality, seeks a Front Office Supervisor to lead the front of house team and deliver seamless, refined service from arrival to departure.

You will oversee daily operations across arrivals, departures and occupancy, set service standards, coach colleagues and drive guest satisfaction. This is a full time role within a luxury Edinburgh hotel offering extensive benefits and development opportunities.