Licensing Property Relationship Manager

Job Description

Licensing Property Relationship Manager – Permanent position at 10 Sunnyside, Edinburgh, EH7 5RA. Work week Monday to Friday 9am – 5pm. Salary £23,500 – £25,500 pa.

What the job involves for a Licensing Property Relationship Manager

• Support the HMO team manager to deliver the objectives of the department.
• Drive a high level of standard when working through all HMO process. Ensure all compliance and regulations are followed in the required time.
• Ensure we deliver exceptional customer service in all aspects of the business.
• Maintain client relationships and co ordinate/communicate key aspects of property management to the client.
• Assist with admin of the role which involves displaying/removing site notices, neighbourhood notices, processing Fire risk assessments received and addressing any issues with Tenants and landlords.
• Raise jobs specifically for HMO properties and liaise with contractors to ensure the works are carried out in a timely manner.
• Understand application requirements (certificate continuity etc.), process and how to submit applications across the DJ Alexander portfolio.
• Learn physical standards required within HMO properties from a property manager perspective. Undertake pre application inspections and report to landlord.
• Develop detailed awareness of HMO regulations and how they are applied to HMO property. Ensure all compliance aspects for the HMO licence are met.
• Communicate effectively with landlords, contractors, PMs and local authorities positively. Also cover HMO inspections with HMO/Fire Officers and create reports if required.
• Understand ASB legislation and how it can and does affect HMO Licences. Address these issues with tenants.
• Become an HMO specialist and confident in your knowledge – important for attending a sub licensing committee hearing.
• Conduct an HMO survey, draw floor plans, advise landlords in detail on what is required for a property to obtain an HMO licence depending on circumstance (conversion, sale, change of owner, new licence or renewal).
• Ensure the correct cover is in place for the HMO 24hr contact phone and address any issues that require it.
• Work collaboratively with other colleagues in other departments, offering support, working on joint projects and working together to achieve business objectives.

We’re not just looking for someone who fits our team: we want to be a good fit for you too! We’re looking for individuals with qualities such as

• Current UK driving licence holder.
• Ideally at least 1 year’s Property Management experience (not essential, preferable).
• Strong administration and organisational skills.
• Current legal right to work in the UK.

At DJ Alexander, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here’s what you can look forward to

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You will enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We’ve got you covered with that important pension pot.
• We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.