Leisure Assistant
Job Description
Overview
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.
So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll stay on top of your game.
You recognise that our members have a certain standard when it comes to their fitness experience. You’ll be hell-bent on making it one that keeps the smiles coming. Expect a varied day-to-day that includes cleanliness, hygiene, refining our guest experience and taking care of the pool area. You’ll also be ready to take action and perform rescues to ensure the safety of our members in the pool area.
Work, Grow, Play! Here at Village Hotel Club we embrace personality, individualism and fun. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and beyond, we rely on you to deliver service that puts us head and shoulders above the competition.
What we need from you
- A passion for everything hospitality, leisure and fitness
- A smile and ability to talk to everyone
- The ability to deliver outstanding customer service leading to exceptional member satisfaction
- Solutions oriented with an eye for spotting issues before they happen
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe
Benefits
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year
- Discount on all overnight stays at Village Hotels, from £35 with a friend and breakfast
- Friends and Family discounted stays from £49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development including our Rising Stars and Talent Academy programmes
- A mobile gaming training platform offering diverse areas to train across hotels
- Discounts and cashback offers on many High Street Brands and Supermarkets
- A range of Well-being and Healthcare benefits and monthly well-being programmes
- Mental health first aiders and up to 2 mental health days annually
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme with support and counselling
- Flexible working hours
- A fun, supportive and inclusive work environment with regular team events
- Excellent Reward and Recognition Incentive schemes
- Anniversary rewards for key milestones of service
- Electric car salary sacrifice scheme
- Have your birthday off guaranteed
- Discounted Health Cash plan and Sick pay Insurance
- A host of BIG People Days to celebrate and recognise employees and their communities
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance
- T&C’s apply based on your contract
But what we need from you
- A passion for everything hospitality, leisure and fitness
- A smile and ability to talk to everyone
- The ability to deliver outstanding customer service leading to exceptional member satisfaction
- Solutions oriented with an eye for spotting issues before they happen
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe
Please note – All offers are subject to a successful DBS check in this role
Come and be part of something new and special – Work, Grow & Play the Village Way!
