Job Description
12-Month Fixed Term Contract
Location: Glasgow
Salary: £50,000
A leading international professional services firm is seeking an experienced PA Services Manager to lead and develop a high-performing business support team.
This is a rare opportunity to step into a strategic leadership role where you will shape how administrative and PA services are delivered across the organisation. Working closely with senior stakeholders, you will ensure the support function operates at the highest standard while driving innovation, efficiency and modern ways of working.
If you are an experienced PA Manager, Secretarial Manager or Business Support Leader who enjoys building strong teams and improving service delivery, this role offers the chance to make a real impact.
The Role
You will take responsibility for leading the PA Services function, ensuring the team delivers exceptional operational support to senior stakeholders across the business.
Key responsibilities will include:
- Leading and developing a team of PAs and business support professionals
- Delivering strategic and operational plans for the PA Services function
- Managing team performance, recruitment, development and succession planning
- Building strong relationships with partners and senior stakeholders
- Ensuring service delivery is aligned with business priorities and client expectations
- Managing workload allocation and team capacity across the function
- Driving process improvements and modernising service delivery models
- Leading change initiatives and embedding a culture of continuous improvement
- Producing management information and analysing service performance data
What We’re Looking For
- Experience managing a PA, secretarial or business support function within professional services
- Strong leadership skills with the ability to develop high-performing teams
- Commercial awareness and the ability to translate strategy into practical delivery
- Confident stakeholder management skills at senior level
- A proactive and solutions-focused approach to operational challenges
- Experience driving change and improving service models
- Excellent communication and organisational skills
Why This Role Stands Out
- High-profile leadership role with real influence across the business
- Opportunity to shape and modernise a major support function
- Collaborative culture that values professional development
- Hybrid working model offering flexibility and balance
Interested?
If you are an experienced PA Manager or Business Support leader looking for your next strategic challenge, we would love to hear from you.
