Job Description
Kitchen Leader – Full Time
We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
Responsibilities
As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- Experience needed: lead with purpose-driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
We offer
- Hourly rate is £16.76 (inclusive of mystery shopper bonus).
- After initial training, earn an extra £5 per hour for any shift started between 3-5am.
- 28 days annual leave (pro rata if you’re part time).
- Pension scheme.
- Life Assurance at 3x annual salary & virtual GP.
- Healthcare cash plan.
- Free food and drink while you’re working.
- When you’re not, you’ll have our Club Pret Membership (giving you 50% off food and up to 5 free Barista made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for outstanding standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Flexible working hours, giving you time to do what’s important.
- Comfy free shoes to wear on shift.
Additional benefits
- Individual ways to grow – we offer lots of opportunities for learning, including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities.
- Diversity and belonging – everyone is welcome at Pret; we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety – our work is fast paced with lots of variety; you’ll build a diverse skill set and learn a lot.
- Community and purpose – we’re proud to make a difference through The Pret Foundation, tackling homelessness, reducing food waste and creating positive change for people and communities.
Applicants from underrepresented groups are encouraged to apply.