ITSM Transformation Consultant

Job Description

Infotel UK is seeking an experienced ITSM Consultant to help clients analyze, design, and implement ITSM frameworks aligned with business goals. You will drive ITSM projects using best practices and industry standards, with responsibilities spanning service design, transition, and governance.

The role requires strong ITIL knowledge, hands-on ServiceNow experience, and excellent communication to guide stakeholders and deliver client-focused solutions.