ITSM Transformation Consultant ITIL & ServiceNow Expert

Job Description

Infotel UK is seeking an experienced ITSM Consultant to join our team. You will work with clients to analyze, design, and implement ITSM frameworks, ensuring alignment with business objectives and improving IT service delivery.

Key activities include assessing processes, configuring tools like ServiceNow or BMC Remedy, guiding ITIL adoption, and delivering training. You will collaborate with stakeholders and stay current with ITSM trends to provide innovative solutions.