Italian-Speaking Travel Support Advisor (Hybrid, Full-Time)

Job Description

in Edinburgh is hiring a Customer Service Advisor to assist travelers with hotel bookings and flight queries across phone, chat, and email. You’ll be the voice of delivering friendly, efficient support to a global customer base.

Fluency in English and Italian is required, along with excellent communication and problem-solving skills. You’ll handle multiple chats, meet KPIs, learn CRM tools, and contribute to service improvements in a busy, hybrid environment.