IT Technical Consultant
Job Description
Note – you must currently hold the right to work in the UK and currently live within reasonable travel distance of the location for in-office days.
We’re looking for a Technical Consultant to join a growing Consulting/MSP firm in the Glasgow area.
This role would suit either a strong 3rd Line Engineer looking to move into a more consultative position, or an experienced IT Consultant seeking a fresh challenge in a hands-on technical environment.
You’ll deliver customer projects, provide trusted technical advice, support solution implementations and act as a senior escalation point for complex technical issues. You’ll also work closely with service desk engineers, sharing knowledge and helping resolve challenging problems when required.
What you’ll be doing
- Delivering infrastructure, cloud and Microsoft technology projects.
- Providing technical consultancy and advice to customers.
- Acting as an escalation point for complex technical issues.
- Supporting solution design and implementation.
- Producing technical documentation and handover materials.
- Assisting with technical presales activities where required.
- Mentoring and supporting engineering colleagues.
- Ensuring projects are delivered successfully and transitioned smoothly into support.
What we’re looking for
Experience across some or all of the following:
- Security technologies
- You’ll be comfortable working directly with customers, solving complex technical challenges and translating technical solutions into practical business outcomes.
- Varied mix of consultancy, projects and technical leadership.
- Opportunity to influence customer technology decisions.
- Broad technical exposure across multiple client environments.
- Supportive team and ongoing development opportunities.
