IT Support Technician

Job Description

Salary: £28,000 – 30,000 per year

Requirements

• We need proven Windows 11 support experience.
• We need Microsoft Office 365 experience.
• We need strong troubleshooting and communication skills.
• We need a self-motivated, proactive mindset.
• We need a passion for technology and continuous learning.

Responsibilities

• We support users across Windows 11 and Microsoft 365.
• We troubleshoot hardware, software, networking, and system issues.
• We manage laptops, mobile devices, printers, and user setups.
• We support servers, backups, infrastructure, and IT security.
• We assist with IT projects and system improvements.
• We help maintain a high-performing, reliable technology environment.

Technologies

• Cloud
• Hardware
• Support
• Microsoft 365
• Mobile
• Office 365
• Security
• Windows

More

We are one of the UKs best-known retail networks, offering a fast-moving environment where IT is genuinely valued. You will join a collaborative, forward-thinking IT team with hands-on exposure to infrastructure, Microsoft 365, servers, networking, security, hardware, cloud systems, and business-critical technology. We offer a hybrid working policy, early finish Fridays on a rota, 25 days holiday plus bank holidays, an excellent pension contribution, modern offices and breakout spaces, genuine long-term career development, and a supportive, people-first culture. This is a great opportunity for someone who wants real progression, broad technical exposure, and the chance to become a key part of a growing IT function.