IT Support Apprentice

July 12, 2024
£17000 - £17000
Urgent

Job Description

Are you passionate about technology? Want to dive into the world of IT? Look no further! Peak Scientific, a cutting-edge company specializing in high-performance gas generators for labs, is seeking an IT Support Apprentice to join their team in Inchinnan, Renfrewshire.

What’s in it for you?

  • Hands-on experience: Work in a dynamic environment where you’ll get experience of real-world IT challenges.
  • Global exposure: Be part of a team that provides IT services across Peak Scientific’s worldwide operations.
  • Learn the ropes: Gain experience in hardware and software support, troubleshoot IT issues, and become an Office365 expert.
  • Qualification: Work towards SCQF Level 6 qualification while receiving mentoring and support.

Your responsibilities:

  • Helpdesk: Be the friendly face at the IT Helpdesk, assisting with tech questions.
  • Professionalism matters: Represent the IT Services Department with courtesy and professionalism.
  • Solve IT mysteries: Use your problem-solving skills to troubleshoot IT issues.
  • Tech setup: Set up laptops, phones, printers, and other devices for new team members.
  • Collaborate: Work with suppliers and other IT professionals to resolve problems.
  • Business apps: Learn about the software we use across the company.
  • Grow with us: As you learn, take on more responsibilities.

Skills and requirements:

  • Tech curiosity: Basic IT knowledge and a hunger to learn more.
  • Literacy and numeracy: Good English and Maths skills (National 5 level or equivalent).
  • Organised and team-spirited: Strong time management and a team player.
  • Confident communicator: Be articulate and professional.

Salary: £17,000 per annum.

Working hours: Monday to Friday, 37.5 hours per week.

Benefits:

  • Flexible start time: Begin work between 7.00am and 9.00am.
  • Holiday purchase scheme: Get up to 5 extra days off per year.
  • Life assurance: 3 times your annual salary.
  • Hybrid working: Spend up to 40% of your time working remotely.
  • Pension scheme: 6% employer contributions + 5% employee contributions.
  • Employee assistance programme: Counseling and practical support.
  • Maternity and paternity pay: Enhanced benefits.
  • Perks galore: Discounts on shopping, cinema trips, gym visits, holidays, and more.
  • Discretionary bonus: Not guaranteed, but hey, surprises are fun!
  • Future prospects: 90% of QA apprentices secure permanent employment after completing their apprenticeship-20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

Ready to kickstart your IT journey? Apply now!

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