Job Description
IT Support Analyst
Location: Fife
Salary: 30,000- 35,000 per annum + up to 15% non-contractual bonus
Working Arrangements: 4 days on site, 1 day from home – 14:00 finish on a Friday.
About the Company
We are working with a highly successful business in Fife, with around 100 users across desktops and terminals. The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects.
Role Overview
We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands-on role ideal for someone who enjoys problem-solving, supporting users, and working across different IT platforms.
Key Responsibilities
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Provide day-to-day IT support for approximately 100 users (desktop and terminals)
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Manage user accounts, permissions, and access across systems
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Support Office applications and ERP systems, including troubleshooting and user guidance
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Run ad hoc data queries and assist with reporting
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Assist with IT projects and initiatives as required
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Collaborate closely with IT Manager and other stakeholders to ensure seamless IT operations
Required Skills & Experience
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Basic SQL experience for data queries
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Knowledge of Active Directory and Azure
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Experience or familiarity with ERP systems (Dynamics NAV preferred)
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Strong problem-solving skills and ability to work independently in a small team
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Excellent communication skills for interacting with users across the business
Benefits
- Early finish on Fridays
- 1 day of your choice working from home
- 7% Pension contributions
- 15% discretionary bonus
- Excellent work/life balance
- AND MUCH MORE .
Are you keen on finding out more about this brilliant role? Please hit APPLY TODAY!
