IT Services Engineer I – On-Site Tech Support

Job Description

Amazon’s IT Services team seeks an ITS Support Engineer to deliver on-site, high-quality IT support for corporate Amazonians. You’ll diagnose and resolve hardware, software, and network issues, while guiding users and triaging outages to minimize downtime.

The role emphasizes incident response, change management, and continuous learning across Windows, Mac, and Linux environments. A collaborative, customer-focused mindset is essential.