IT Service Desk Specialist – Windows & Cybersecurity

Job Description

Alzheimer Scotland is recruiting for an IT Service Desk role based in Glasgow or Edinburgh with occasional travel across Scotland. You will be the first point of contact for staff and volunteers, handling IT issues, and supporting system installations and security projects.

The role emphasizes strong communication, customer service, and IT fundamentals, with potential IT certification and an HNC level qualification. Evening and weekend coverage is not specified but may be required.