IT Service Desk Analyst – Windows & Linux Support Pro

Job Description

Terumo Aortic is seeking an IT Service Desk Analyst to join our IT team, delivering first line technical support to colleagues across the business and ensuring a friendly, efficient service that aligns with our IT Roadmap.

You will work in Windows and Linux environments, handle tickets, manage Active Directory and Windows Server, and support Microsoft Exchange and Microsoft 365. You will communicate clearly with users and coordinate with external IT suppliers as needed.