IT Help Desk Advisor – Night/Day Shifts

Job Description

A leading staffing agency is seeking a Customer Service Advisor in Inverness to provide first line IT support for customers. The role involves responding to queries via phone, email, and web chat while logging requests and guiding customers. Ideal candidates will have strong communication and problem-solving skills, with prior customer service experience being beneficial. Full training is provided, making this a great opportunity for those looking to enter a technology career.