Invoice Finance Relationship Manager Assistant

Job Description

Invoice Finance Relationship Manager Assistant

United Kingdom

This is a fantastic opportunity to join the Invoice team, which is a small specialist team within Business Banking. We provide a wide range of businesses with working capital support to aid cash flow and growth. You will play a key role in keeping the society safe and in supporting our existing Invoice Finance customers and Invoice Finance Relationship Managers.

If you’re passionate about providing great service and willing to do what it takes to make our customers happy, read on.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through a hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you’ll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be monthly in Glasgow or Leeds. If your application is successful, your hiring manager will provide further details on how this works.

What you’ll be doing

• Learn about all aspects of Invoice Finance and associated risk management while assisting Invoice Finance Relationship Managers with onboarding new Invoice Finance customers.
• Complete timely and accurate processing of CHAPS and currency payments, and handle general administration relating to Invoice Finance facilities.
• Process customers’ month end sales ledger reconciliation returns as part of our wider risk management strategy.
• Calculate and update reserves to ensure accurate funding is available to our customers.
• Interact with customers for prompt query resolution.
• Work with various banking teams, such as Payment Operations & Finance, to challenge, improve, and streamline existing processes while handling multiple tasks and prioritising workload.

About you

• Demonstrable analytical skills
• Ability to learn quickly and work as part of a team
• Experience of dealing directly with customers
• Strong written and oral communication skills
• Desire to learn and develop
• A self starter, well organised, and able to work independently on complex tasks and deliver high quality results
• Ability to work in a fast paced change environment
• Experience of Invoice Finance

The extras you’ll get

• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Job Info

Job Identification 2782

Apply Before 04/29/2026, 10:55 PM