Incident Liaison Officer – Network Control (Day/Night)

Job Description

A leading infrastructure services company is looking for a Customer Incident Liaison Agent to join their team in Perth. This role involves deploying incident response resources and maintaining customer relationships while working in a control room setting. Applicants should have solid customer service experience, ability to work under pressure, and knowledge of Microsoft Office. A SIA licence is crucial, with training provided for those without it. The company offers competitive salaries and excellent benefits.