Inbound Sales Team Leader
Job Description
Inbound Sales Team Leader
Location: Inverness
Work Type: Full-Time
Multi-Industry Corporation
About Us
We re a nationally recognised organisation headquartered in Inverness, delivering solutions across manufacturing, logistics, technology, and professional services. As our commercial footprint expands, we re investing in leadership talent to drive performance and foster a high-performing sales culture.
The Opportunity
We re seeking a dynamic Inbound Sales Team Leader to oversee a growing team of sales representatives handling inbound enquiries across multiple sectors. You ll lead by example, coach for success, and ensure consistent delivery of commercial targets while maintaining our reputation for customer excellence.
What We Offer
- Competitive salary + team performance bonuses
- Leadership development and cross-sector training
- Hybrid working options after probation
- Clear progression pathways within a national brand
- Inclusive, collaborative team culture
Key Responsibilities
- Lead, motivate, and develop a team of inbound sales representatives
- Monitor daily performance metrics and drive continuous improvement
- Support team members with complex enquiries and strategic opportunities
- Conduct regular coaching sessions and performance reviews
- Collaborate with senior management to align sales strategy with business goals
- Ensure CRM accuracy and contribute to forecasting and reporting
- Champion a culture of accountability, learning, and customer focus
What You ll Bring
- Proven experience in sales leadership or team supervision
- Strong understanding of inbound sales processes and customer engagement
- Ability to manage performance across varied industry verticals
- Excellent communication, coaching, and conflict resolution skills
- Commercial acumen and a data-driven approach to decision-making
- Based in or willing to relocate to Inverness
