Inbound Customer Advisor – Public Sector, Edinburgh Centre

Job Description

A public sector recruitment partner is seeking a Customer Contact Advisor for a long-term role in Edinburgh. This position requires managing inbound calls for Council Tax and the Scottish Welfare Fund, delivering high-quality customer service. Candidates should have experience in customer service roles and demonstrate strong communication skills, IT proficiency, and a commitment to a long-term position. This role offers a supportive work environment with full-time hours Monday to Friday.