ILD Paralegal: Civil Litigation & Debt Recovery

Job Description

PRA Group (UK) Ltd is seeking a dedicated ILD Support Associate to assist the ILD Solicitors in managing non-disputed legal accounts. You will handle inbound calls, emails and SMSs, plus processing admissions, enforcement actions and related reports.

In this role you will communicate across channels to resolve queries, ensure timely instructions, and maintain high standards of call and account quality in line with regulatory and compliance expectations.