Hybrid Travel Complaints Specialist – Flexible Hours

Job Description

A leading insurance firm seeks a Complaints Specialist in Glasgow to manage travel insurance complaints. The successful candidate will handle customer challenges, communicate effectively, and ensure fair resolutions. Flexibility to work part-time or full-time is offered, reflecting the company’s commitment to employee welfare. The role includes a robust benefits package, including a pension scheme and annual bonuses. This is an exciting opportunity for empathetic individuals with experience in customer complaint handling to make a difference.