Hybrid Helpdesk Advisor – First Contact & Customer Care

Job Description

A leading staffing agency is seeking a UKSV Help Desk Advisor based in Glasgow. In this temporary position, you’ll be the first point of contact for customers, handling a variety of vetting queries. Responsibilities include processing enquiries, problem solving, and maintaining customer relationships. Candidates should exhibit excellent communication skills, the ability to multitask, and a positive outlook on customer service. Hybrid working is offered, with a competitive pay rate of £12.36 per hour, rising to £14.24 after 12 weeks.