Hybrid Customer Services Advisor – Multichannel ICT Support

Job Description

South Ayrshire Council is seeking a customer-focused advisor to handle a diverse range of enquiries. The role requires adaptability across ICT systems and channels, delivering high-quality service from various locations in a fast-paced environment.

Training and equipment are provided for a hybrid working model, with initial office attendance required during training. The role emphasizes strong ICT skills and effective handling of complex enquiries to support communities.