Hybrid Customer Service Manager – FMCG Leader

Job Description

Macphie, a renowned ingredient manufacturer based in Glenbervie, Aberdeenshire, seeks a Customer Service Manager to lead and develop a growing team across the UK, Europe and beyond. The role blends strategic leadership with hands-on involvement in daily customer service to ensure accurate, timely orders.

You will drive proactive, structured, insight-led service improvements, collaborating with Supply Chain, Commercial and wider teams to deliver exceptional customer experience and OTIF