Housing Options Officer

Job Description

Contract Type: Permanent

Working Pattern: 22 hours per week

Location: Dunfermline Area

Overview

We are looking for an enthusiastic individual to deliver enhanced housing options advice and provide case management support to prevent homelessness. You will assess needs, make statutory decisions in relation to potentially homeless customers and work with applicants to secure rehousing that meets their requirements.

Responsibilities

You will undertake housing allocations, housing list management, voids management and deliver devolved, high quality landlord services by engaging with customers and partners to minimise void loss and ensure best use is made of the council’s housing stock and voids management.

You will provide prevention led accredited housing options advice, including initiating early intervention actions to prevent homelessness if required. You will liaise with a wide range of partners and stakeholders, provide ongoing case management support throughout the customer journey, including completing comprehensive housing and support needs assessments, coproducing Personal Housing Plans, and undertaking activity to identify and progress appropriate housing options.

Before confirming your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland.

Blended Working Arrangement: The role can largely be carried out remotely, but candidates should be able to travel to and attend office locations in Fife as required.

Qualifications

• SCQF level 7 education, such as HNC or Advanced Highers or equivalent in housing or related discipline.
• Completion of qualification in Housing Advice Law (SCQF level 7) required.
• Must obtain Protection of Vulnerable Groups scheme membership.

Employee Benefits: Employees have access to a benefits package that offers discounts on a wide range of products and services.