Housing Officer – North East Locality Office

Job Description

Overview

Housing Officer – Homelessness Prevention & Housing Options Team (HP & HOT) – fixed term until 31/12/2026, based at the North East Locality Office. Salary ranges from £34,452 to £40,501, working 36 hours per week.

The City of Edinburgh Council’s HP & HOT team is at the forefront of tackling homelessness in Edinburgh. You may be required to work at any of the four localities in Edinburgh: Northwest Office, Southeast Office, Northeast Office, Southwest Office.

Responsibilities

• Provide tailored housing options advice, information and support referrals to prevent homelessness or enable assessed homeless people to access suitable housing quickly.
• Make statutory decisions about a customer’s entitlement to services, in collaboration with other statutory services and partner organisations.
• Participate on a rota and cover basis as part of the Emergency Duty and New Appointment team, providing cover across locations and rescheduling diary at short notice.
• Demonstrate resilience, ownership and responsibility in a high pressure environment with individuals experiencing crisis situations.
• Maintain statutory and good practice requirements, ensuring compliance with relevant legislation and policies.

Qualifications

• Proven track record of working within a challenging frontline service.
• Strong knowledge of the social housing landscape in Edinburgh and of key homelessness legislation and policies.
• Regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007 – ability to join the PVG Scheme or undergo a PVG Scheme update check.
• Ability to provide an Overseas Criminal Record Check if an individual has spent three months or more outside the UK in the last five years.

Benefits

• Salary increases annually through the salary range.
• Flexible working arrangements available.

Equalities Statement

We are committed to a diverse and inclusive workforce where everyone feels valued and is able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently under represented. All applicants will be considered fairly on skills and experience. Disabled and care experienced applicants who meet the minimum job criteria will be guaranteed an interview.